Terms Of Service

1. Introduction
Welcome to BRAW, operated by Universal Fitness Exports Ltd. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.


2. Company Information

  • Trading Name: BRAW
  • Registered Company Name: Universal Fitness Exports Ltd
  • Company Registration Number: SC703089
  • Registered Office Address: Braw, Everyday Athlete Gym, Unit 18, 100 Borron Street, Port Dundas, Glasgow, G4 9XG
  • Contact Email: support@brawstore.com


3. Use of the Website
You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress to other users, transmitting obscene content, or disrupting the website's normal functionality.


4. Intellectual Property Rights
All content, trademarks, and data on this website, including but not limited to software, text, graphics, and designs, are the property of or licensed to Universal Fitness Exports Ltd. No part of this website may be reproduced without express written consent.


5. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur. If we discover an error in the availability, description, or price of any products you have ordered, we will inform you as soon as possible to offer the option to reconfirm or cancel your order.


6. Ordering and Payment
By placing an order, you agree to these terms and conditions. All orders are subject to availability and confirmation of the order price. Payment must be received in full before products are dispatched.

  • International Payments: Payments are processed in GBP (£). If you are ordering from outside the UK, your card provider or payment method may apply exchange rates or additional charges.


7. Shipping and Delivery
We ship both within the UK and internationally.

  • UK Deliveries: Estimated delivery times are displayed at checkout.
  • International Deliveries: Delivery times vary by destination and courier. You are responsible for any customs duties, import taxes, or additional fees required by your local authorities.

While we aim to dispatch orders promptly, delivery times are estimates and not guaranteed. Delays caused by customs clearance or third-party carriers are beyond our control, and we cannot be held liable for such delays.


8. Import Duties and Taxes (For International Customers)
For international orders, import duties and taxes may be charged once the package reaches your destination country. These charges are the responsibility of the customer and are not included in the product or shipping prices. Please check with your local customs office to determine what these additional costs may be before placing an order.


9. Returns and Refunds
If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, provided it is in its original condition and packaging. Customers are responsible for the cost of return shipping, including international returns. For more details, please review our Returns Policy.


10. Warranty
We offer a 1-year warranty against defects in materials or workmanship. This does not cover normal wear and tear, misuse, or accidental damage. For full details on what is covered, please see our Warranty Policy.


11. Mobile Services
Our website is designed to be compatible with most smartphones and tablets. However, performance may vary depending on your device, operating system, and browser settings.

By opting in to SMS updates during checkout, you consent to receiving notifications related to your order. Standard data and messaging rates may apply. You can opt out of SMS updates at any time by replying 'STOP' to our messages.

When using third-party mobile payment services, such as Apple Pay or Google Pay, you are subject to the terms and conditions of those providers. BRAW is not responsible for any issues arising from the use of these services.

It is your responsibility to ensure your mobile device is secure and protected against unauthorised access when accessing our website or receiving notifications.


12. Limitation of Liability
Universal Fitness Exports Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the total value of the product purchased.

We are not responsible for any delays, losses, or damages caused by third-party shipping providers or customs processes.


13. Indemnity
You agree to indemnify Universal Fitness Exports Ltd, its directors, employees, and agents against any claims, liabilities, or losses arising from your use of the website or breach of these terms.


14. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising in connection with these terms will fall under the exclusive jurisdiction of the courts of Scotland.


15. Changes to Terms and Conditions
We reserve the right to amend these terms and conditions at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of these changes.


16. Contact Information
For any questions or concerns, please contact us at:
Email: support@brawstore.com